Payment Methods

Paying your purchases just got easier. You can use any of the payment types listed below to pay for your order. We take your security very seriously, therefore your details are safe with us.

 

 

We also take fraud very seriously too, so all credit and debit card holders are subject to validation and authorisation by both us and the card issuer. To better protect our customers when making online payments by card you may be presented with 3D secure security measures when paying. This is dependent on your bank issuer and may require you to enter a password or get a security code via email or phone.  

*Please note, Apple Pay is only available as a payment method for selected countries on our app and web, when using a supported device. If Apple Pay is available for your country, you will see this payment option at checkout.

WHY MIGHT MY CREDIT CARD BE REJECTED?

Your credit card can be rejected for the following reasons:

  • The card may have expired. Check the expiration date to rule out this possibility.
  • You may have reached your card’s limit. Check with your bank that the card has not exceeded the purchasing limit.
  • Make sure you have correctly entered all the card details.

If you are not able to complete the purchase after checking all the above, contact your bank to resolve the problem.

IS PAYING WITH A BANK CARD AT SHOPNOVA.COM.AU SECURE?

Yes. The card information you provide is transmitted in encrypted form using the encryption protocol known as Secure Sockets Layer (SSL) to protect your data.

    For card transactions, the security code number (CVV2) on the back of the card is required. You can only see it if you have physical access to the card, and when you enter it, it will not be saved on our website for future purchases.

    Additionally, we have anti-fraud systems to detect illegal or improper use of credit cards.

      Shopnova.com.au reserves the right to contact you to request more information in the event of any problems with payment.